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Ombudsperson
Mon, 02/06/2012 - 20:13
Top 5 Reasons to see the MUS Ombudsperson
- Slept through an exam
- Got an “F” on an essay
- Have an issue with a professor
- Mistreated by the BCom Office
- Just want to talk
MUS Ombudsperson Frequently Asked Questions
What is an “Ombudsperson”?
Ombudspersons facilitate the resolution of conflict. They promote fair practices, respect between parties, effective communication, cooperation, and equity and civility in academic and work environments. They may serve a fact-finding function or offer advice as an option for consideration by conflicting parties. They do not give formal opinions or make formal or binding recommendations, do not serve as advocates for any person and do not decide what the outcome of a dispute should be. Ombudspersons strive for understanding by parties, respectful treatment, resolution of all concerns, and development of a clear and mutually acceptable action plan.
What services do Ombudspersons provide?
- Confidential consultation
- Research
- Knowledge
- Problem solving
- Mediation
Who is eligible for MUS Ombuds services?
Any MUS student in the Desautels Faculty of Management.
How do I seek the services of the MUS Ombudsperson?
Two ways (straight up or anonymous) – email me at [email protected], or fill out this anonymous online form that is forwarded to my email.
You can also seek the services of the McGill Ombudsperson at 514-398-7059, or by email at [email protected].
How soon can I expect the Ombudsperson to talk with me?
Within 48 hours of your request being sent, barring holidays.
Is the information I share with the Ombudsperson confidential?
Yes—ombudspersons make every attempt to keep all information in confidence unless the party sharing the information gives permission to disclose it. The Ombudsperson will uphold this request except when required by law or University policy to share it.
Where can I read more about the MUS Ombudsperson’s services?
See the MUS Constitution.
Other Links
McGill Ombudsperson website: http://www.mcgill.ca/ombudsperson/
Student Handbook of Rights and Responsibilities: http://www.mcgill.ca/deanofstudents/rights/
